Bt33 Privacy Policy – Our Commitment to Protecting Your Data

Welcome to bt33. This Privacy Policy applies to all members who use the services provided through the bt33.bet website. By registering, logging in, or using our services, you are deemed to have accepted the terms of this Privacy Policy.

Bt33 operates a safe and trusted online gaming platform for members in Bangladesh. We understand that your personal information is highly sensitive, and we commit to using it only in accordance with the terms set out in this Privacy Policy.

This Privacy Policy has been prepared in accordance with international data protection standards, particularly the guidelines of the GDPR. We believe transparency is the foundation of trust — which is why we want to be clear about exactly what we do with your data.

Bt33 collects member information in several ways. Details are outlined below:

Information provided at registration:

• Full name & date of birth (for age verification)
• Mobile number & email address
• Username & password (stored in encrypted form)
• Address (city and district)

Information submitted during KYC verification:

• National ID (NID) or passport copy
• Selfie or photo (for identity verification)
• Mobile banking account details (bKash, Nagad, Rocket)

Automatically Collected Data:

• IP address & device type
• Browser & Operating System Information
• Site usage time and patterns (game history, betting logs)
• Cookies & Local Storage Data

The table below provides an overview of data types and the purposes for which they are collected:

Bt33 uses your data solely for the specific purposes listed below. Your information will not be used for any other purpose:

• Account Creation & Management: For registration, login, and identity verification.
• Financial Transaction Processing: For secure processing of deposits and withdrawals.
• Customer Support: To handle your complaints, questions, and requests.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To personalise your gaming experience and improve the platform.
• Responsible Gaming: To identify problem gambling risks and provide the necessary support.
• Notifications & Communications: To send important updates, bonus offers, and account-related information.
• Legal Obligations: To comply with applicable laws and regulatory authority directives.

Bt33 never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties:

• Payment Processors: bKash, Nagad, Rocket – used solely to process transactions.
• Identity Verification Services: Licensed verification providers for completing the KYC process.
• IT Infrastructure Provider: Server & cloud service providers — data is protected under contractual agreements.
• Law Enforcement Agencies: When required by a valid court order or investigation.
• Auditors & Legal Advisors: For regulatory compliance verification.

In all cases above, third parties are bound by a Data Processing Agreement (DPA) and may not use your information beyond what bt33 has authorized.

The bt33 website uses various types of cookies — small text files stored in your browser that help improve site functionality.

• Essential Cookies: Used for login sessions, security tokens, and core site functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are used most — fully anonymised data.
• Security Cookies: Used to prevent fraud and bot attacks.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the site.

Bt33 uses industry-leading security technology to keep your information safe:

• SSL/TLS 256-bit Encryption: All data transmissions take place over encrypted channels.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): OTP-based login verification for an added layer of security.
• Firewall & DDoS Protection: Advanced technology to protect against server attacks.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Access Controls: Only authorized personnel can access specific data.

Bt33 does not store your data indefinitely. The retention periods for different types of information are outlined below:

Upon expiry, data is securely deleted or anonymised. Retention periods may be extended in the case of a legal investigation.

As a bt33 member, you have the following rights over your personal data. To exercise any of these rights, email us at support@bt33.bet:

Bt33 is an adults-only platform. We do not serve anyone under 18, and we do not collect any data from minors.

Date of birth is collected at registration for age verification. During the KYC process, age is further confirmed via national ID or passport.

If we become aware that a minor is using bt33, the account will be closed immediately and all associated data will be permanently deleted.

Bt33 may update this Privacy Policy from time to time. Changes may arise due to:

• New Laws or Regulatory Guidelines
• Launching New Services or Technologies
• Security Enhancements
• Based on member feedback and suggestions

For any significant changes, bt33 will notify you by email or SMS at least 15 days in advance. For minor updates, the "Last Updated" date at the top of the page will be revised.

Continued use of bt33 after any changes take effect will be considered acceptance of the updated policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out through the following:

• Email: support@bt33.bet
• Subject: Send a message with the subject "Privacy Policy Request"
• Response Time: Typically within 24–48 business hours

Our Data Protection Officer (DPO) handles your privacy-related requests directly. We take every complaint seriously and do our best to resolve it as promptly as possible.